Jetsetter Convertible Nylon Backpack
Style number jetsetter_backpack
Color: Dark Grey
Jetsetter Convertible Nylon Backpack is rated out of 5 by 236.
Rated 2 out of 5 by AmyS. from Great Bag But... I received this as a gift for Christmas last year. The bag is fantastic, it holds a lot and is stylish. It was my go to travel bag before the seams on the handles began to unravel. A bag this price and supposed quality should NOT with under a year of semi regular use, ever be coming apart at the seams. I went to Bendel having been told by a co worker who swears by Bendel that they’ll either repair or replace it, no receipt needed. Well I went in, the manager was incredibly rude, demanded a receipt which I don’t have and I explained I received it as a gift and was essentially told too bad so sad. Very happy I didn’t waste my own money.
Date published: 2018-11-19
Rated 2 out of 5 by SparkleEveryDay412 from The handles WILL fall apart! :( I love this bag so much, I had it once and wore it for about less than a year when the trim on the handles started to unravel, after an annoying and drawn out process with the HB customer service department, I received a refund and I purchased another thinking it was just a one time thing. Sadly it is was not. It is happening on my second bag as well. I tried their customer service again and they only have a warrant for a year. :( So I'm out of luck. As much as I love this bag I DO NOT recommend purchasing it as you could get a better quality bag for this price elsewhere.
Date published: 2018-07-24
Rated 3 out of 5 by mebe from LOVED IT UNTIL THE STRAP CAME APART I bought this bag almost two years ago and absolutely loved it....until the top handle strap began unraveling. Now, it sadly looks cheap and I'm embarrassed to use it. It's real unfortunate that a product cannot last more than a year or two.
Date published: 2018-06-04
Rated 3 out of 5 by skywalker from Nice functional bag BUT poorly made As many other reviewers have mentioned, this is an adorable backpack and I loved everything about it, except the handles. Seven months into owning it, and never overloading it or carrying heavy things in it, the handles unraveled. HB customer support was not the easiest to navigate, but they eventually replaced my bag after I returned the initial one. Then 6 months later, the handles unraveled and all the leather on the handles peeled off. I contacted HB Customer Support and again after some back and forth, they requested the bag back and have issued me a refund in the form of a gift card. The bummer is I love this bag and if I buy another one, I 'll probably go through the same process in 6 months.
Date published: 2018-11-10
Rated 3 out of 5 by Swedes we from Poorly made I girlfriend had the orange back pack . I feel in love and ordered one . The top snap broke , then the back pack snap broke . So being that it wasn’t quality and the guy in the store was snobby, I won’t be shopping in Henri Bendel again .
Date published: 2018-05-29
Rated 4 out of 5 by slynnnnnnns from Stylish - not quick to convert from back to cross I get compliments since this bag isn't trending yet where I live - had it monogrammed. The snap together handle help that my 2 year old macbook air 13 doesn't entirely fit inside vertically. I can't tell if it would fit sideways since I carry a notebook too. I would be snug since the top is narrower than bottom. Nice for work to replace a casual backpack or for travel. Wish a crossbody handle could snap on quickly but you have to assemble the backpack straps together as one...so not quick the way a small handbag can go from a shoulder to a crossbody. Gray nylon is nice color. Interior open pocket slot is a little unwieldy but nice for a pen. zippered area is a little more helpful. outside zippered areas are most helpful for most needed items.
Date published: 2018-06-29
Rated 5 out of 5 by Howard Denise from OMG! I can’t believe that you bought this for me! I have this bag in 5 colors, and my Esthetician has been raving about it since she 1st saw it. So, I bought her this for Christmas! I only have one small complaint. My order contained this purse and another that I ordered for myself. Unfortunately I only received one of the iconic brown and white Bendel storage bags. I gave the bag along with this gift to the recipient. Unfortunately I don’t have a storage bag for my new purse. Perhaps I could have one sent, or I will purchase it. That isn’t what I would call the ideal solution, but that doesn’t make the purse any less fabulous. This bag is the best I’ve ever owned.
Date published: 2018-12-04
Rated 3 out of 5 by cityslicker from Great design, quality needs improvement This is my second jetsetter convertible. I bought my first one a little over a year ago and loved it. Unfortunately the handles started to fall apart and breakdown. The handle is now tattered and there is no repairing it. I am hoping my second one will last a little longer.
Date published: 2018-07-27
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