Customer Care

Welcome to Customer Care

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select a link from the categories for more information.

Call customer care at 1-800-HBENDEL (1.800.423.6335)
TDD/TTY: 1-877-215-5245
International: +1-937-432-4083

Customer care is available Monday–Saturday 7am–11pm ET & Sunday 10am–7pm ET

Monogramming Information
  • Please allow an additional 2-3 days for processing monogram orders. 
  • All monogram orders are final sale and may not be returned
  • Placement of monogram on product is pre-determined and may not be customized
  • Only select items are eligible for monogramming