Privacy Statement

Henribendel.com collects customer information to enhance your shopping experience. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information, and the safeguards we have in place for that information.

This Privacy Statement applies only to the information collected online at Henribendel.com.

Information We Collect Online

1. General Browsing Information
Henribendel.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells Henribendel.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at Henribendel.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

2. Personal Information
Henribendel.com will ask you to provide personal information when you shop online at our site (including the purchase of a gift card), sign up for Henri Bendel Email, or when you contact the Concierge. In the future, we may also collect your personal information by allowing you to sign up for Henri Bendel E-mail, enter a contest, participate in a survey, check the status of an order or request a catalogue.

Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number and credit card information.

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Using Personal Information We Collect Online

Henribendel.com uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or Web site, including adding you to the Henri Bendel E-mail list and to our print catalogue mailing list when you sign up or make a purchaseWe will use the information you provide when you sign up for Henri Bendel E-mail to send you updates about Henri Bendel products, promotions and events. In addition, we will use your name, mailing address, and e-mail address provided during such sign up in all the ways described in this privacy statement.

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Henri Bendel Email

Henri Bendel E-mail allows you to receive exclusive information about special offers, media events, new products, and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Henri Bendel E-mail, please follow the removal instructions located at the bottom of each message or complete the "removal from e-mail" form. Asking to be removed from Henri Bendel E-mail will not prevent you from receiving e-mail communications relating to any online order you place at Henribendel.com, requests to participate in surveys about our products or other operational e-mail communications.

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Information We Share With Third Parties

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, maintaining our database, and administering e-mails.

If you make a purchase through Henribendel.com, the information you provide (for example, name, address, credit card) will be added to a database.

E-mail addresses collected on this Web site may be shared with our sister companies (for example, Bath and Body Works and Victoria’s Secret), so that our sister companies may send you information about their products. Our sister companies' e-mails, like ours, provide you with the opportunity to opt-out of future e-mails from them. Additionally, Henribendel.com may occasionally provide you with the opportunity to opt-in to receive e-mail messages from third parties. If you do opt-in we will share your e-mail address with the specific third party from whom you have opted-in to receive e-mail messages.

There is a possibility that Henri Bendel could merge with, acquire, or be acquired by another business entity. If such an action occurs, some or all of the personal information collected about you would be shared with this entity, as well as retained by Henri Bendel.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.

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Visitors From Outside The U.S

If you are visiting Henribendel.com from a location outside of the U.S., your orders placed through Henribendel.com will be accepted and fully processed in and shipped from the U.S. All information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.

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Cookies

1. What are cookies and how do we use cookies on our Web site? Henribendel.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within Henribendel.com. This allows Henribendel.com to make our site more responsive to your needs by delivering a better and more personalized experience to you. Henribendel.com also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to Henribendel.com.

We also use cookies and/or a technology known as clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.

2. Do we share information from cookies with third parties? We may share non-transactional behavioral data collected through the use of cookies with our sister companies, including but not necessarily limited to Victoria’s Secret and Bath & Body Works.

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Privacy Of Children On Our Web Site

To ensure compliance with federal law, Henribendel.com does not knowingly collect or maintain information provided by children under the age of 13.

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Links To Other Web Sites And Services

For your convenience, our Web site may contain links to other sites. Links that appear on Henribendel.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Henri Bendel is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

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Updates To Privacy Statement

Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at Henribendel.com or material changes in how we use information collected at Henribendel.com (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Henribendel.com. Your continued use of this site constitutes acceptance of any changed terms.

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Questions Or Concerns

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact@henribendel.com.

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Security Statement

Henribendel.com takes the following types of security measures: use of technologies and policies such as firewall technology and secure socket layer certificate authentication for credit card information. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.

We designed Henribendel.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

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This Privacy Statement is effective September 12, 2007