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customer service

Welcome to Customer Care

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for more information.

Privacy Policy
Contact Us
  • Email customer care at support@henribendel.com
  • Call customer care at 1-800-HBENDEL (1.800.423.6335)
  • TDD/TTY: 1-877-215-5245
  • International: +1-937-432-4083
  • Customer care is available Monday–Saturday 7am–11pm ET & Sunday 10am–7pm ET
Returns
My Account
Terms & Conditions
Monogramming
  • Please allow an additional 1-2 days for processing monogram orders. 

  • All monogram orders are final sale and may not be returned

  • Placement of monogram on product is pre-determined and may not be customized

  • Only select items are eligible for monogramming